Returns or Exchanges

Thank you for visiting SIA COLORFALL CLOTHING! To ensure that you are satisfied with our outdoor waterproof notebook, we have established the following return policy. If you need to return a product or have any questions, please refer to the information below.

1. Return Request
   If you are not satisfied with the product you purchased, you can request a return within the specified period after receiving the product. Please submit your return request through our website contact form or customer service email and provide your order number and relevant information.
2. Return Period
   You have 30 days (from the date you received the product) to request a return. Orders that are not returned after the deadline will be considered final sales and cannot be returned.
3. Return Conditions
   To ensure a smooth return, please follow the following conditions:

The product must be in new condition, unused, undamaged, and include the original packaging.

All accessories, manuals, labels, etc. must be returned together.
The returned product must not have any signs of personal use or damage.

4. Return Costs
   If the return is due to product quality problems or wrong goods, we will bear the return shipping costs. If you apply for a return for personal reasons (such as dislike or unsuitability), you will be responsible for the return shipping costs.
5. Refund Processing
   Once we receive the returned product and confirm that it meets the return conditions, we will process your refund within 7 working days. The refund will be returned to your account according to your original payment method.
6. Exchange Policy
   If you want to exchange the product, please apply for a return first, return it according to the above return processing process, and then place a new order and select the new product you need.
7. Contact Us
   If you encounter any problems during the return process or need further assistance, please feel free to contact us through our website customer service. Our customer service team will be happy to help you.

Thank you for choosing SIA COLORFALL CLOTHING! We are committed to providing you with the best quality products and services, and hope that you will be satisfied with your shopping experience.